Frequently Asked Questions
Everything you need to know about Colliton
Below are answers to the questions we hear most often from businesses considering automated positioning. If you can't find what you're looking for, feel free to reach out through our contact channels.
What exactly does Colliton do?
Colliton helps businesses automate how their listings, profiles, and positioning are maintained across the channels that matter to them, reducing the manual work involved in keeping information accurate and consistent.
How long does it take to get set up?
Setup time varies depending on how much existing data you have and how many channels you want to connect. Most businesses are able to complete the initial configuration within a short onboarding window after submitting their details.
Do I need any technical knowledge to use the platform?
No. Colliton is built to be approachable for business owners and marketing teams without a technical background. The interface is designed around guided steps rather than requiring manual configuration.
Can I control which changes are made automatically?
Yes. You can review proposed updates before they go live, or allow certain categories of changes to apply automatically depending on how much oversight you want to keep over the process.
What kind of businesses is Colliton suitable for?
Colliton is designed to support a wide range of businesses that maintain an online presence across multiple locations or platforms and want a more consistent, less manual way of managing it.
Is there a contract or can I cancel at any time?
Plan terms and cancellation options are outlined during sign-up and in your account settings. We recommend reviewing the specific terms that apply to your chosen plan before committing.
How does Colliton keep my data accurate over time?
The platform periodically checks connected channels for discrepancies and flags or corrects inconsistencies, depending on your settings, so your information stays aligned as circumstances change.
Will I be able to see what changes have been made?
Yes. Activity and changes are logged within your account so you can review what was updated, when, and across which channel at any point.
Can I connect multiple locations or brands under one account?
Depending on your plan, you can manage multiple locations or brand profiles from a single account, with settings that can be customised per location where needed.
What happens if I need help getting started?
Support resources and guidance are available to help you through onboarding and ongoing use. You can also reach out using the contact options provided on our site.
Is my business information kept secure?
We take reasonable steps to protect the information you provide and connect through the platform. Please refer to our Privacy Policy for details on how data is handled.
Still have questions?
This page covers general questions about how Colliton works. If your question is specific to your account, plan, or setup, please get in touch through the contact details provided on our site and we'll be happy to help.